Stuck on story mode and piper mode after update

We are having problem with two of the computers in the piper class. The first asked us to update. After the update, we can not pass the screen with the robot, story mode, and piper code.

Any help?

Can you click on the GEAR icon? If so, what version shows at the bottem left (insmall print)

The

memory card seem to have problem. The one that i reloaded which was Working perfectly have stopped and gets stock at the loading screen.

Are the red and green lights on/flashing
Do you see any text on the screen when you power on the Pi.