Mouse not working and no USB keyboard to use


#1

Hello,

My daughter has spent hours putting this together and Charing all the devices however when we boot up we can’t get past the first screen which is asking us to connect to wi-fi as the mouse isn’t working.

I have tried all of the USB spots and none seem to work as well as plugging the mouse into a laptop. Unfortunately I don’t have a USB keyboard to plug in.

Please help

I have attached a pic of our setup


#2

Hi Rachel,
Please follow this link and copy and paste what you have written here - include the photo too - and Piper will make it right for you.