First time power up and error “unable to mount root”

Please advise.

Hi Gabe,
Oh that’s not right. My guess is the SD card got corrupted. On the up side, you get to learn a new skill. You will need a PC or Mac and a SD card reader tehn just follow the directions here: https://www.playpiper.com/pages/software-update#SDcard

If you don’t have access to a PC/Mac or SD card then send an email to hi@playpiper.com and let them know what has happened and include the photo.

Thank you I appreciate your help!