Oh that’s not right. My guess is the SD card got corrupted. On the up side, you get to learn a new skill. You will need a PC or Mac and a SD card reader tehn just follow the directions here: https://www.playpiper.com/pages/software-update#SDcard
If you don’t have access to a PC/Mac or SD card then send an email to firstname.lastname@example.org and let them know what has happened and include the photo.
Thank you I appreciate your help!