is bad!!!
Blue to black screen
@Teamc99a what idea did you try? This thread is over a year old and has become messy (sigh)
The system is built correctly. The first screen shows 4 raspberrys and some script and then goes blank. Tried restarting it several times. Does not work.
Hi there, Iâve read over all these options and we still canât get it working ⌠except I canât get the SD card even out to test it. âŚThoughts?
Hi Chris,
Send me an email tommy@withpiper.com and we can help reset your SD card. You can always reburn the SD card following these instructions.
Thanks!
Tommy
My daughter has not been able to play since Christmas due to the same problem. Today, she said âWhy donât we hook it up to the TV instead?â And it worked.
I guess the HDMI cable we have is busted. How do we go about getting a replacement?
Hi @joshuamayu,
If youâve tried the potential fixes here, then please follow the instructions also there for re-imaging your card (under #4).
Thanks,
- Jordan
Hi @joshuamayu,
Can you please provide a few more details on what isnât working? Did you download a compressed image? If so, did you un-compress the image before re-imaging? Was the image the right size for your SD card (8GB or 16GB depending)?
Thanks,
- Jordan
I tried this but it didnât work.
I put the cables into their regular slots but I didnât even get a blue screen.
I tried putting them into the opposite slots and I got a blue to black screen. Like I said I tried the steps you gave us but it wouldnât work.
Plz help
Sophia.
P.S I am sorry I donât know all those fancy tech words, I donât understand what you replied to the others, plz explain.
Hi Sophia,
let me ask you some preliminary questions to help resolve your issue.
- when did you get your Piper?
- did it ever wouk?
- have you fully charged the battery? (if you press the power button, do you see all four leds light up?)
hmm, turns out both machines built by my relatives⌠the HDMI cable wasnât plugged ALL the way on the screen side. The kids didnât know to push it until it goes no more.