Attention: we are aware of defective micro-usb cables


Some of our Piper Computer Kits include Micro-USB cables that came from a bad manufacturing batch. If your Piper is not working, and you think the reason might be the Micro-USB cable, try using a personal Micro-USB cable. If your Piper works then, please reach out to to get a replacement Micro-USB cable. In your message, please let us know that you tested it with another Micro-USB cable.

If you do not have a personal Micro-USB cable or your Piper is not functioning properly for other reasons, please contact support at to get your Piper Kit up and running.

We apologize for any inconvenience and can’t wait to help you enjoy your Piper Computer Kit.