I am a newbie with Raspberry Pi and computer science in general, and I thought that Piper would be a great way for my daughter to build her computer skills. We first had an issue where the story mode for Minecraft wasn't advancing beyond a certain point, and now when the Piper loads, it goes through the motions to "Mars," but then it redirects to the desktop whenever I click on story mode. After that, the cursor still moves on the screen, but I cannot connect to anything, and I can't pull up the virtual keyboard to type anything in. Considered a factory reboot, but was having trouble with the directions. Again, I am new to all of this, but I am trying to learn. Any advice would be greatly appreciated!