Stuck.. How to exit


#1

My son was at the level where it plays a song and records but now he doesn’t know what to do or where to go. I hooked up a keyboard and hit ESC but it just takes him to the Game Menu and the options are to go Back to Game or Quit to Title. When we Quit to Title, it just gives the option to Start Game or Join Game. When he goes back to the game, it just takes him back to where he was stuck. How can we proceed? Clicking on the scroll button does nothing.

It still says “Stopping song” at the top of the screen.


#2

Thanks @Drewmommy for posting. Our developers are reviewing and we will be back shortly.

Tommy


#3

@Drewmommy does the issue persist after restarting?

Tommy


#4

We ended up just unplugging the battery. Upon reboot, it looks like things are back to normal. Does unplugging the battery harm the computer when a proper shutdown isn’t working? That’s what we were afraid of. Also, is there anywhere we can go to as a resource if we get stuck at a level?


#5

Ideally you shut down through the GUI but cutting the power to the CPU should not cause harm as long as it is not in the middle of an update. You can post here if you’re stuck on a level!

Tommy