Piper 1.0.2 won't update - never makes progress


#1

My son hasn’t updated his Piper in a while, and when he tried this morning, the “updating…” progress bar doesn’t make any progress. It’s on 1.0.2 now. Help?


#2

have you got a good internet connection?


#3

Hi,

Updating was a test for my son’s patience :wink:
For a few minutes (minimum 8) it kept at 25% - no update, no news, no nothing. Then leaped to 75% and progressed with smaller increments, too.

How long did you wait? Probably longer, anyways I thought to share our experience.

Best,
Lukas


#4

Yah, the Internet connection isn’t a problem. I disconnected from and re-joined the WiFi just to be sure.

Perhaps related… I noticed that if I move the cursor up to the top of the screen, what seems like a status bar appears and over on the right of the bar I see a numeric indicator that bounces between “0%” and “2%”.

Is there an error log that’s readily accessible to I can diagnose this further?


#5

Might I suggest you go to this thread and look at the 4th post and grab the 1.0.6 update.


#6

Hi @thorpej,

As Paul suggested, I would try and grab the latest v1.0.6 image and then update to the latest v1.0.8.1

Thanks!

  • Jordan

#7

Hm. Will doing this erase saved progress? If so, is there a simple way to go about backing that up so that it can be restored later?


#8

We waited until the battery was about to run out, but the battery wasn’t fully charged when we started. It’s since been fully charged up, so I’ll give it a whirl before I go out and get a micro-SD card reader for my Mac.